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- Netiquette
Reading
E-mail
Replying
& Sending E-mail
Writing
E-mail
E-mail
Signatures

Netiquette
In recent years, members of staff and students have become increasingly
dependent on e-mail communication to help them with their teaching,
study, research, administration and any other work that is academically
related.
As with other forms of communication media, there are widely observed
conventions, often known as ‘network etiquette’ or
‘netiquette’ - associated with e-mail
communication. Netiquette is a set of guidelines intended to promote
effective, efficient and responsible communication between all e-mail
users.
IT Services recommends that all e-mail users follow the netiquette guidelines
available here.

Reading
E-mail
Students
& staff can read messages sent to their IT Services e-mail address
using an e-mail client (e.g. Mozilla Thunderbird & MS Outlook
Express) or through the IT Services Webmail facility. Detailed information
about reading e-mail is available here.

Replying
& Sending E-mail
- In Mozilla
Thunderbird, click the header of the
e-mail that you will reply to.
- Click 'Reply' button. The Composition window opens.
- Type the message text.
- Click 'Send' button.
You
can also reply to mail via the IT Services
Webmail facility as follows:
- Click on
the subject of the e-mail to reply to.
- Click 'Reply' button.
- Enter your message.
- Click 'Send' button.

Writing
E-mail
- In Mozilla
Thunderbird, click 'Write' button. The composition window opens.
- Type the e-mail address of the person you want to
send the message to in the 'To:' field. To send the same message to
other
people, press 'Enter' key after typing the first address and type
another
e-mail address, and so on until you're done.
- Type the subject of your message in the 'Subject:'
field.
- Type the message text.
- Click 'Send' button.
To
discard your message without sending it, close the composition window.
You
can also send a mail via the IT Services Webmail facility as follows:
- Click
'Compose' button.
- Type the e-mail address of the person you want to
send the message to in the 'To:' field. To send the same message to
other
people, press comma after typing the first address and type another
e-mail address, and so on until you're done.
- Type the subject of your message in the 'Subject:'
field.
- Type the message text.
- Click 'Send' button.

E-mail Signatures
An e-mail signature
is a short block of text at the end of a message identifying the sender and
providing additional information such as postal address, phone & fax number,
information about the sender’s post at his institution etc.
Instructions to set up
an e-mail signature in Mozilla Thunderbird are available here.

More information on e-mail
Last
updated: 13-Aug-07
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